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Banking Beyond Borders: Service Design & Cultural Insights with Techcombank
Exploring service design & cultural insights redefining banking in emerging markets with Elsewhen & Techcombank.
Financial Services
Product Design & Build
4 Fundamentals of Scalable CX in Neobanking
Discover the four key principles for scaling customer experience (CX) in neobanking.
Financial Services
Internet
Product Design & Build
AI & Cloud
Digital Strategy
How to Design for Conversational AI
Design intuitive Conversational AI that enhances user experience, boosts productivity, and delivers real business.
Internet
Product Design & Build
The Neobank Formula: Scaling Across Products & Markets
Explore how neobanks like Nubank and Revolut scale, balancing CX, business goals, and navigating global regulation.
Financial Services
Product Design & Build
The Neobank of the Future
As Neobanks redefine banking, success depends on embracing new technologies and reimagining customer experiences.
Financial Services
Internet
Product Design & Build
Digital Strategy
Scaling Neobanks, evolving to Multi-Product Success
Discover how Neobanks like Nubank and Monzo are evolving their product offerings for profitability amidst economic
Financial Services
Product Design & Build
Digital Strategy
Boost Enterprise Productivity with Generative AI and LLMs
Boost productivity with Generative AI and LLMs. Discover strategies and success stories in our new whitepaper.
Internet
Product Design & Build
Digital Strategy
Cut your SaaS costs by building new Generative AI tools for your organisation
Learn how building Generative AI tools can reduce SaaS costs and enhance productivity for your organisation.
Internet
Product Design & Build
AI & Cloud
Digital Design Strategies for Transforming Customer Experience in Finance
Explore how digital design elevates CX in finance, making it a key differentiator. Learn to harness design for comp
Financial Services
Insurance
Product Design & Build
Digital Transformation: The Critical Role of Design
Discover how expert design accelerates digital transformation, empowering your organisation with innovative digital
Product Design & Build
AI & Cloud
Creating Digital Products: A Guide for Organisations
Unlock the secrets to developing digital products that add value for both customers and employees with cutting-edge
Product Design & Build
How Effective Design can Elevate Digital Products in Your Organisation
Explore the role of design in delivering digital products for your customers and employees.
Product Design & Build
Collaboration between designers and engineers
To get the most value from design and engineering teams, your consultancy can help them work together.
Product Design & Build
AI & Cloud
Driving Business Impact through Data-Empowered Experience
How are technology leaders driving business impact through different data-powered experiences?
Product Design & Build
AI & Cloud
Creating a lean digital-first brand
Learn from Founders Bank who aimed to be the go-to bank for founders and their startup businesses.
Financial Services
Product Design & Build
Designing products for better ways of working
Learn from media technology business Choreograph, a leader in ‘ addressable TV’.
Media & Entertainment
Product Design & Build
Creating a design system for digital products
Creating a design system for digital products for Inmarsat, a leading satellite communications company.
Product Design & Build
Redesigning an existing digital product
Magic Mountain is a social fitness and wellness app, intended to help people build healthier behaviours.
Product Design & Build
Improving digital team productivity at Spotify
Learn about the challenges of improving productivity for your internal teams how Spotify raised the tempo of its di
Internet
Product Design & Build
Utilising modern collaborative design tools to transform the digital experience
Learn about specialist tools to support the requirements of digital product creation.
Product Design & Build
Applying best-practice product design methods
Product designers continuously adopt new methodologies improve the quality and effectiveness of their work.
Product Design & Build
Building Agile teams of designers and engineers
An expert product designer will work closely with your product delivery team.
Product Design & Build
Developing consistent and scalable design systems
An expert designer can help improve your digital product delivery.
Product Design & Build
Designing and testing high-fidelity prototypes
Find better ways to manage the digital product design process.
Product Design & Build
Combining expertise in UI and UX design
An expert digital product designer combines the skills of both user interface (UI) and user experience (UX) design.
Product Design & Build
Creating an outstanding customer experience
Providing a delightful customer experience (CX) is increasingly recognised as being vital for any organisation.
Product Design & Build
Powering a smarter insurance product with real-time app data
Real-time data can enable better risk management for your business and more value for your customers.
Insurance
Product Design & Build
AI & Cloud
Understanding the needs of users and business
An expert designer will help to develop and manage the high-level plan for your digital product.
Product Design & Build
Working with a digital product design consultancy
A digital product designer is analogous to an industrial designer of physical products.
Product Design & Build
Recognising the importance of digital product design
What is it that makes expert digital product designers so important to a modern organisation?
Product Design & Build
The rise of digital products in business
To be competitive in today’s market landscape, your organisation needs to be more digital.
Product Design & Build
Designing better digital products
New digital processes, services and collaboration tools help your people be more empowered and engaged.
Product Design & Build
Unlocking new value from data
Businesses today are creating, accessing and storing more information than ever before.
Product Design & Build
AI & Cloud
Powering workflow and productivity
Working with an expert digital consultancy can enable you to raise productivity in the workplace and beyond.
Product Design & Build
Improving experiences for users and customers
How can your organisation transform the digital experience it provides to customers and employees?
Product Design & Build
Improving digital products through user-centred design research
Understand the Importance of user research.
Product Design & Build
The Importance of UI and UX in transforming digital products
Learn why UI and UX is key when building digital products.
Product Design & Build
Live Roundtable: Where is Technology Truly Unlocking Business Productivity?
What more can be done to improve business productivity overall?
Product Design & Build
AI & Cloud
Digital Strategy
Live Roundtable: Perfecting Digital Experiences For Enterprise And B2B Customers
Four technology leaders discuss perfecting digital experiences for users.
Product Design & Build
AI & Cloud
Tracking Technology, Trends and Innovation in a Downturn
In this debate, we discuss major technology trends, business vision and innovating with an uncertain future.
Product Design & Build
AI & Cloud
Digital Strategy
Live Roundtable: Tracking Technology, Trends and Innovation in a Downturn
In this debate, we discuss major technology trends, business vision and innovating with an uncertain future.
Product Design & Build
AI & Cloud
Digital Strategy
Making a better digital product with user research
Discover how user research is vital for bringing positive changes to digital products.
Product Design & Build
Taking user experience to new heights
Find out how an expert redesign can elevate a digital product to new peak levels of user experience.
Health, Wellness & Fitness
Product Design & Build
Creating a digital-first lean brand for an innovative startup business
Discover why lean brand is a powerful methodology used by digital product design consultancies.
Financial Services
Product Design & Build
Scaling digital customer experience across a large organisation
Learn why enabling a seamless and scalable customer experience is vital for large business groups.
Health, Wellness & Fitness
Product Design & Build
How can you unlock business productivity in just 8 weeks?
8-week discovery and definition process for digital product creation.
Product Design & Build
AI & Cloud
Digital Strategy
Discover how to unlock your business productivity in just 8 weeks
This webinar will help you move from traditional manual processes to tailored digital solutions and products that unlock business productivity.
Product Design & Build
AI & Cloud
Digital Strategy
Improving digital team productivity at Spotify
Learn about the challenges of improving productivity for your internal teams
Internet
Product Design & Build
Accelerating and improving digital product delivery in your organisation
Discover how your teams can overcome workflow bottlenecks and blockers to deliver better digital products, faster – and how an external consultancy can help you.
Financial Services
Product Design & Build
Building Digital Experiences Around Your Data
Digital experiences are key to delighting customers and partners. Five technology leaders compare their methods.
Financial Services
Retail
Product Design & Build
AI & Cloud
Perfecting Digital Experiences For Enterprise And B2B Customers
The enterprise digital experience has evolved rapidly over five years. What does it look like post-pandemic?
Internet
Retail
Health, Wellness & Fitness
Product Design & Build
AI & Cloud
Event report – Perfecting Digital Experiences for Enterprises and B2B Customers
Discover the report from Elsewhen’s latest Rebase forum event, discussing the role of digital transformation in B2B
Financial Services
Internet
Product Design & Build
AI & Cloud
Live Roundtable: Building Digital Experiences Around Your Data
Five technology leaders compare and contrast the experiences, products and services demanded of them.
Product Design & Build
AI & Cloud
Driving customer conversions with an outstanding mobile experience
How can a brand increase customer conversions via its mobile channel without requiring any changes to its underlying tech?
Leisure, Travel & Tourism
Product Design & Build
Bringing consumerisation to the enterprise digital experience
How can an enterprise business transform the digital experience it provides to B2B customers and its own employees?
Satcom & Aviation
Product Design & Build
AI & Cloud
Enabling an innovative digital finance product with Open Banking
Open Banking is transforming the financial services industry and enabling new opportunities for digital finance products.
Financial Services
Product Design & Build
Digital Strategy
Who will be the Spotify of Banking?
Do you have all the resources you need to transform your business?
Financial Services
Product Design & Build
AI & Cloud
Digital Strategy
The growth of on-demand insurance in 2020
Is on-demand insurance a sustainable business model in the long term?
Insurance
Product Design & Build
Digital Strategy
Why banks need to go back to their roots
Learn about the importance of customer centricity in banking and why banks need to go back to their roots.
Financial Services
Product Design & Build
AI & Cloud
Digital Strategy
Best practices: Adopting new tech for your organisation
How do cutting edge organisations interrogate new technology from within their sector and beyond?
Product Design & Build
AI & Cloud
Digital Strategy
The Design Productivity Blueprint - in collaboration with Spotify Design
As part of our work with Spotify Design, we created a Figma toolkit to unlock design productivity.
Media & Entertainment
Internet
Product Design & Build
Watch: Every fintech's biggest existential threat
Discover one of the biggest dangers to a fintech’s long term survival.
Financial Services
Product Design & Build
AI & Cloud
Digital Strategy
Watch: Implementing the three pillars of innovation at banks
When beginning to build a bank, what should be your first priority?
Financial Services
Product Design & Build
AI & Cloud
Digital Strategy
Watch: Desirability, Feasibility and Viability
Learn about applying product methodology to building banks.
Financial Services
Product Design & Build
Watch: Why banks need to go back to their roots
Explore how banks have lost touch with their roots and what they need to do to get back there.
Financial Services
Product Design & Build
AI & Cloud
Digital Strategy
Watch: Understanding the new fintech reality
Discover the current state of digital banking and fintech.
Financial Services
Product Design & Build
AI & Cloud
Digital Strategy
Watch: The future of Wealth Management and Wealthtech
What the future holds for Wealth Management?
Financial Services
Product Design & Build
AI & Cloud
Digital Strategy
Watch: The growth of on-demand insurance 2020
Is on-demand insurance a sustainable business model in the long term?
Insurance
Product Design & Build
Digital Strategy
Watch: How GAFA/Big Tech will approach Banking
Learn how Big Tech companies are moving into banking at pace.
Financial Services
Product Design & Build
AI & Cloud
Digital Strategy
Watch: Who will be the Spotify of banking?
Do you have all the resources you need to transform your business?
Financial Services
Product Design & Build
AI & Cloud
Digital Strategy
Watch: The Three Stages of Banking Innovation
Discover the three stages—Adapt, Evolve and Rethink—of banking innovation.
Financial Services
Product Design & Build
AI & Cloud
Digital Strategy
Live Webinar: The growth of on-demand insurance in 2020
Is the growth of on-demand insurance sustainable in the long term?
Insurance
Product Design & Build
Digital Strategy
Data, data everywhere! How insurers are enhancing customer experiences with smart data
Discover the similarities between incumbent insurers and incumbent banks in their quest to launch fully digital brands.
Insurance
Product Design & Build
AI & Cloud
Digital Strategy
A Q and A with Mark Hartley of Bankifi
Read our Q&A with CEO and Founding Partner of BankiFi.
Financial Services
Product Design & Build
AI & Cloud
Digital Strategy
Going Digital in the Incumbent Insurance World
Explore how long standing insurers are beginning to fully digitise their offering via specific routes.
Insurance
Product Design & Build
AI & Cloud
Digital Strategy
Watch: Fintech in Asia vs. the West
Discover the differences and lessons when working in fintech in Asia and Europe.
Financial Services
Product Design & Build
AI & Cloud
Digital Strategy
The three elements to creating winning Customer Experiences in SME Lending
What are the key components to create best-in-class CX in SME lending?
Financial Services
Product Design & Build
Digital Strategy
Watch: Consolidation in Wealthtech
Why is consolidation in robo-advisory inevitable?
Financial Services
Product Design & Build
Digital Strategy
Beyond SME Lending: What can lenders learn from innovation in other sectors?
Innovation in lending: What does success look like?
Financial Services
Product Design & Build
AI & Cloud
Digital Strategy
The race to crack the SME credit scoring dilemma
Discover the newcomers around the world who are revolutionising the SME lending space.
Financial Services
Product Design & Build
AI & Cloud
Digital Strategy
Comparing the CX of the top business lenders in the UK
Who are the trailblazers in business lending CX and who is lagging behind?
Financial Services
Product Design & Build
Watch: What is Robo-Advisory 3.0?
Learn about ‘Robo-advisory 3.0’ and its significance.
Financial Services
Product Design & Build
AI & Cloud
Digital Strategy
Q&A: Mark Dreux on dialling down the noise in insurtech
Read our Q&A with the Head of Strategy at Digital Matrix Systems.
Insurance
Product Design & Build
AI & Cloud
Digital Strategy
Rating the onboarding UX of crypto exchanges
A review of onboarding processes of five leading crypto exchanges.
Financial Services
Product Design & Build
Beyond the hype: a grounded view on tech disruption in financial services
In the first film in a weekly series, we caught up with Gilad G. Amir, former Head of Fintech at Lloyds to talk about the current state of digital banking and fintech.
Financial Services
Product Design & Build
AI & Cloud
Digital Strategy
Finding strategic clarity in the new financial services reality
A look at digital transformation and the ability to build and scale new digital propositions in the financial services sector.
Financial Services
Product Design & Build
AI & Cloud
Digital Strategy
The threats from challenger banks and fintechs to the incumbents
Explore the main threats the challengers and fintechs pose to incumbent banks, how they can tackle them, and also the scope for opportunity.
Financial Services
Product Design & Build
AI & Cloud
Digital Strategy
How incumbent banks can become customer-centric
Discover how banks are meeting their customers digital expectations.
Financial Services
Product Design & Build
AI & Cloud
Digital Strategy
Bringing testing up to speed at a payments giant
Accelerating and improving digital product delivery in your organisation
Financial Services
Product Design & Build
Digital Strategy
What does the future hold for challenger banks and fintechs?
Understand the future for fintechs and challengers.
Financial Services
Product Design & Build
AI & Cloud
Digital Strategy
Visualising the future of construction
Explore in the current state of technology in the construction industry.
Construction
Product Design & Build
AI & Cloud
Digital Strategy
Ditch the Double Diamond
Is something dreamed up in 2005 still relevant today? Why are consultancies still pushing this outdated model?
Internet
Product Design & Build
AI & Cloud
Digital Strategy
A set of best practices for JavaScript projects
The Project Guidelines have been featured by publications like Node Weekly, Hacker News, Javascript Jabber, among others,
Product Design & Build
AI & Cloud
Digital Strategy
Taking the pulse of technology in construction
Explore the current state of technology in the construction industry, the role technology might play in the future, and more.
Construction
Product Design & Build
AI & Cloud
Digital Strategy
The top four delightful services offered in digital banking
Discover the best experiences that are paving the way for simple, yet rewarding ways in which customers can do more with their money.
Financial Services
Product Design & Build
How fintechs are succeeding and failing in CX
How is the fintech revolution impacting customers and customer experience?
Financial Services
Product Design & Build
Digital product design in action
A digital product design consultancy can bring many advantages to your organisation.
Product Design & Build
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